Q: when will the goods be delivered?

A: the arrival time of the goods without goods is different according to the distribution situation. We cannot estimate accurately. You can make a call to consult. Once the goods are available, we will notify you by telephone

Q: when can you receive the goods when you order?

A: the goods can be received within 48 hours after the goods are in stock (within the five rings of Beijing); Users in other areas will be different according to your delivery address and the choice of distribution. Generally, the delivery time will be 1-7 days (the delivery time in remote areas may be longer). If the goods are in or out of order, then the time of deployment should be added.

Q: which CARDS are supported online?

Answer: we provide you with almost all bank card and credit card online payment, as long as you open "online payment" function, can make online payment.

Q: can you specify delivery time on the order?

A: yes, you can choose between "Monday to Friday delivery", "national holiday delivery" and other time types. In addition, you can also fill out more specific requirements in the order notes. We will try our best to meet your requirements.

Q: can you refuse to accept the goods when receiving the goods?

A: if there is any damage to the goods in receipt of the goods, please refuse to return the goods directly to our company. The relevant personnel will rearrange the shipment for you.

Q: can the quality of non-merchandise be returned?

A: some goods can be returned with a certain return fee without affecting the second sale. Please check the "return and exchange policy" for details.

Q: where do you pay online?

A: when your order is paid online, the system automatically jumps to the online payment page. The "online banking" payment platform can be paid multiple times.